Privacy Policy
Consent
By accessing or using the website, by disclosing your personal information in response to questions asked of you on the website, by entering a competition or other similar promotional activity on this website and/or by sending an e-mail to us, you consent to the collection, use, processing and transfer of your personal information in accordance with the terms of this privacy policy.
If you do not agree to any of the terms of this privacy policy, do not use the website and do not use our website-related services.
Introduction
This privacy policy applies to the use of the website www.wheatleysofyorkshire.com which is owned by Wheatleys of Yorkshire Ltd. Wheatleys of Yorkshire Ltd is committed to preserving the privacy of every user of its Website.
Please read this privacy policy to understand how we use and protect the personal information that you provide to us whilst using the Website. All references in this privacy policy: to the “Website” refer to this website located at www. wheatleysofyorkshire.com; to “Services” refers to the products and services that we offer; to “we”, “us” and “our” refer to Wheatleys of Yorkshire Ltd; to “you” and “your” are to you, the Website user.
This privacy policy only covers this Website. Other websites which are accessed via links within our Website are not covered by this policy and we give no guarantee as to the protection of your personal data when you are accessing those websites.
This privacy policy is incorporated into and is subject to our Terms and Conditions. Your use of the Website and our use of any personal information you provide to us are both subject to the terms of the Privacy Policy and to our Terms and Conditions.
Persons under the age of 18 are not eligible to use our Service and you must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the Website. We do not intend to collect personal information from any individuals under the legal purchase age or market alcoholic beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files and flag such personal information and retain it for the sole purpose of ensuring that it is not used any further.
Returns Policy
We will refund the full value of any product(s) purchased, provided the conditions below are met:
1) You are able to return the product(s) in question to us within 30 days of receipt of your order.
2) Unless faulty, your items are returned to us in a resalable condition. This means unopened, in the same condition you received them and with any labels and packaging intact.
3) Please send any return items to the following address, with a note inside including the name, order number and postcode of the original order:
FAO: Returns, Wheatleys of Yorkshire, Unit 5, 23 Arthur Street, Hull, Yorkshire, HU3 6BH
PLEASE NOTE: Unless the product is found to be faulty, we will not be able to refund the original cost of postage, or the return postage. For faulty items we will resend a replacement at no extra cost and refund the cost of your return.
Please note that although we take precautions, some scratches on labels is to be expected through the use of couriers. We will not be able to accept refunds for purely cosmetic reasons unless labels are unreadable and therefore the contents and product details are unclear.
Refunds will be made to the card used for purchase within 30 days of the returned items reaching the return location or partial refund being agreed.
Contact us
If you have any questions about your order or our delivery & returns policy please feel free to Contact Us.